This statement applies to all products and services provided by The Dutchess.

The Dutchess is responsible for the processing of personal data as mentioned in this privacy statement.

Personal data we process

The Dutchess processes your personal data because you use our services and/or because you have provided it to us. Data which The Dutchess may need from you or is necessary with regard to the objectives as listed below and that The Dutchess in any case and at least processes include:

  • Initials and surname
  • Gender
  • Date of birth
  • Company name
  • Address details (consisting of street name, house number and ZIP code)
  • Telephone number (mobile or fixed line)
  • E-mail address
  • Skype address

Does The Dutchess also process special personal data?

Special personal data concerns sensitive data, for example about your health or a criminal record, ethnical data or data concerning race. The Dutchess does not process special personal data.

Why we need data

As soon as you have entered into an agreement with The Dutchess, we want to be of service to you in the best possible way. We will therefore use your data for the following objectives:

  • To call or e-mail you if the performance of our services requires it.
  • To inform you about changes in our services and products.
  • In order to deliver products and services to you.
  • If we are legally obliged thereto, like data we need for our tax declaration.
  • Data can also be used for promotional or marketing purposes that relate to the type of services provision by The Dutchess. For example, in order to inform you through an email about a new activity of The Dutchess, or a possible newsletter. If you do not want to receive a newsletter, you can click on the button ‘sign out’ at the end of the newsletter.

We can solely use your data for any other objective than originally intended, if both objectives are closely related.

Which rules apply to the processing of personal data?

In the processing of personal data, The Dutchess is bound by applicable laws and legislation and keeps up to date with relevant developments. In this meaning The Dutchess retains the right to change the privacy statement in order to link the text to the latest state of affairs, as mentioned at the end of the privacy statement.

How long do we save data?

The Dutchess will save your data no longer than strictly necessary and in order to put into practice the objectives for which your data was collected.

Sharing with others/provision of data to third parties
The Dutchess does not sell your data to third parties and only provides it when absolutely necessary to perform our agreement with you or if it complies with a legal obligation.

Record of website visits (public section)

The Dutchess only uses technical and functional cookies. A cookie is a tiny text file that is saved on your computer, tablet or smartphone when you visit our websites for the first time. The cookies we use are necessary for the technical processing of the websites and for your ease of use. They ensure that the websites function properly and remember your configuration preferences. You are able to deregister cookies by configuring your internet browser in such a way that cookies are no longer saved. In addition, you can delete all information that was earlier saved by changing your browser settings.

Web Analysis
The Dutchess uses Google Analytics and other web analysis services. These services use cookies to analyse how visitors are using our website. In the case of Google Analytics, the information about the use of the website (including your IP address) is transferred to and stored by Google on servers located outside of Europe. Google uses this information to keep track of how the website is used to draw up reports on the website usage for The Dutchess and provide other services regarding internet use. Google can supply this information to third parties if Google is legally obliged to or insofar as these third parties process the information on behalf of Google.

View, change or delete data

Naturally, you always have the possibility to view, correct or delete all personal data known to us.

Hereto you can send a specified request to by email to The Dutchess.


The Dutchess places great store to the security and protection of your personal data. The Dutchess has installed fitting technical and organisational measures to secure your personal data and protect it against loss, change, abuse or any (other) form of wrongful processing. Each person, who has access to personal data at The Dutchess and/or processes it, is obliged to non-disclosure of this data, in as far as applicable laws and legislation do not stipulate differently. In case The Dutchess uses third parties, The Dutchess will set up agreements in relation to the necessary security measures within the scope of the protection of personal data. If the impression exists that your personal data is insufficiently protected or indications of abuse are present, please contact us.

Your rights with regard to privacy

When you request a viewing, correction, placement or deletion of your personal data, The Dutchess will inform you within five days. You can submit this request through an e-mail.


For questions or remarks about the processing of your personal data and this Privacy Statement, you can contact us through an e-mail to

This privacy statement was drawn up on June 2018 and updated May 2020.