The quality of our Dutch courses and the satisfaction of our students are extremely important to The Dutchess. This is why we are always working to improve the service we offer. Since Augustus 2012 The Dutchess has been included in the Dutch CRKBO register (the Central Register for Short Professional Education). This registration means that The Dutchess is a recognised private educational institution for short professional courses. The register only includes educational institutions that meet the Quality Code for Educational Institutions for Short Professional Education.
Prior to being included in the CRKBO register, The Dutchess first had to undergo an audit. Registration is also subject to additional audits every four years. The audit is based on the case of behaviour of the Dutch Board for Training and Education (NRTO) and is carried out by the independent CPION organisation (the Centre for Post-Initial Education in the Netherlands).
The audit includes checks into whether the organisation meets the following criteria: care, legal status, fairness, reliability and recognition. The Dutchess meets each of these criteria and the other points (in total 30 audit requirements).
An ISO auditor has audited (August 2012 & August 2016) the content and set-up of our courses, the qualifications of our teachers and our internal procedures, such as our administration, evaluation process and development of new material.
The auditor was very satisfied with the complete set of documentes and the quality of the information given. As a result of the successful audit, we have received the CRKBO quality stamp and therefore are exempted from VAT.